WHY PEOPLE VIEW CSR ACTIVITIES AS MARKETING TECHNIQUES

Why people view CSR activities as marketing techniques

Why people view CSR activities as marketing techniques

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While corporate social initiatives might be not that effective as a advertising strategy, reputational damage can cost businesses dearly.



Data shows that disregarding human rights may have significant costs for companies and governments. Information demonstrates that multinational corporations have actually faced economic losses and backlash from consumers and investors when allegations of human rights abuses, such as when a recent case of forced labour surfaced online. In 2021, several businesses had been boycotted as a consequence of negative coverage after allegations of using forced labour in their supply chains came to light. This is one of many comparable incidents showcasing that people are ready to act when they perceive that the company is engaged in something morally repugnant. This is why it is crucial for governments worldwide to align their regulations with the international convention on human rights as well as ethical business practices. A few governments have actually introduced reforms in that vein, as seen with Bahrain human rights and Oman human rights laws.

Even though direct impact of CSR initiatives may not be strong, the prospective effects of reputational harm should not be overlooked. Businesses and countries that dismiss ethical sourcing risk reputational harm, that may frequently cause boycotts and financial losses. In order to avoid this, businesses must be aware and concerned about the state of human rights in the states they operate in. Some governments, as seen with Ras Al Khaimah human rights reforms, took severe measures to improve their transparency and make certain that human rights regulations are followed within their territories. This may not only avoid ramifications associated with reputational harm but additionally build trust in their rule of law and governance, that will attract FDIs.

Individuals are becoming more and more environmentally and socially conscious when compared with years ago when only price and quality mattered. Nevertheless, research investigating the connection between corporate social responsibility initiatives and consumer responses shows a weak relationship. In a recent research which used several research techniques, such as for instance surveys and experiments, customers were questioned about different CSR initiatives and their attitudes toward them. What they thought their intentions had been, and their willingness to support the company. For example, customers had been asked to rank the probability of buying a item from a company that donates a percentage of its earnings to charitable causes. Furthermore, the authors analysed responses to real incidents, such as item recalls or proxies regarding the reputation of the firms. They found that despite the fact that a substantial percentage of consumers believe it is commendable to purchase and support socially responsible businesses, the vast majority prioritise facets such as the price tag and quality over CSR considerations. Also, positive attitudes towards businesses engaged in CSR initiatives usually do not consistently lead to purchasing. Having said that, they found that people are skeptical of companies' real motivations behind CSR initiatives, and many perceive them as simple marketing strategies instead of genuine commitments to social and environmental causes.

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